First sessions at any new clinic can be scary, at Golden Hour Wellbeing we aim to create a welcoming and calming space. Your first session will be a great opportunity for your therapist to get to know you, your history, your current concerns and therapy goals. This is also a great chance for you to ask any questions and ensure you feel therapy at Golden Hour Wellbeing is right for you, if not - no worries! We can discuss onward referrals and other treatment options together.

You can talk about as much or as little as you would like in your first session, you are welcome to bring in any notes/photos/memes/Spotify playlists to help us get to know you better.

All therapy sessions are 50 minutes long, to ensure that administration, notes, homework or general after therapy to-dos are able to be done in the final 10 minutes before the next booked session.

No, although we recommend speaking to your doctor to determine if you are eligible for rebated Mental Health Care Sessions.

Maybe! First, you need to see your doctor and obtain a Mental Health Care Plan. If your doctor determines are eligible for a plan, you will likely be approved for an initial 6 sessions and then a further 4 sessions (10 sessions in total in a calendar year). Please see here for information or discuss further with your doctor.

All clients are required to pay their full session fee upfront ($290). Once payment is complete, we will then process their Mental Health Care Plan rebate to be deposited into the client’s nominated account. A session rebate from Medicare is $145.25, meaning that once the rebate has been paid into the client’s account, they will be out of pocket $144.75 per session.

Yes we do! Due to being a small business, we have a limited amount of reduced fee or bulk-billed sessions per week. These sessions are reserved for those with a concession card, pension card or reduced income card. However, we aim to keep our fees lower than the recommended $311 by The Australian Psychological Society. Please contact us to discuss further if you are eligible and our next availability.

That’s okay! We understand that dogs are not for everyone and may not be right for your therapeutic journey. Please contact us to discuss particular session times/days when Archie will not be on-site.

IAt this stage, we only accept clients under Medicare mental health treatment plans or NDIS self-managed clients. Please note you do not require a referral to attend services at Golden Hour Wellbeing and can instead pay privately if you prefer.